This website is managed and administered by Casa de Campo Franco da Serra, which seeks to ensure the continuous respect for the security and confidentiality of the personal data provided by the user, handling it only in accordance with the legally established terms and proportionate to the processing needs.

In the collection and processing of information about users, Casa de Campo Franco da Serra operates in compliance with the current national and European legislation, particularly the General Data Protection Regulation (EU) 2016/679 of the European Parliament and the Council, dated April 27, 2016.

Casa de Campo Franco da Serra will only process your personal data when:

• It has a legitimate interest to do so, namely for: (i) responding to information requests; (ii) providing products and services;
  (iii) internal processing for administrative, financial, and statistical purposes; and (iv) communications within the scope of a contract or pre-contractual steps.
• The need for processing complies with applicable laws and the rights of data subjects.
• It has obtained your consent to process your personal data for specific, explicit, and legitimate purposes.
• It is necessary to fulfill contractual and legal obligations that apply.

The collected data will be retained for the legally established time.

At any time, you can:

• Request access to the information we hold about you.
• Request the correction of information if it is inaccurate or incomplete.
• Request the erasure of your personal data when applicable, specifically for one of the following reasons:
  a) The personal data is no longer necessary for the purpose for which they were collected or processed.
  b) You have withdrawn your consent for data processing (where processing is based on consent) and there is no other legal basis for such processing.
  c) You object to the processing, and there are no overriding legitimate grounds for the processing.
• Request the restriction of the processing of your personal data when applicable,
  specifically for one of the following situations:
  a) Contesting the accuracy of the personal data.
  b) The processing is lawful, and you oppose the erasure of the personal data and request the restriction of its use instead.
  c) You no longer need the personal data for processing purposes, but you require them for the establishment, exercise, or defense of legal claims.
  d) If you have objected to the processing, until it is determined whether the legitimate grounds of the data controller override yours.
• Object to the processing of your personal data.
• If processing depends on your consent, you have the right to withdraw it.

If you wish to exercise any of your rights, you should contact us in writing through email at geral@francodaserra.pt or by mail sent to Fonte Faneca, 76, Terra-Chã, 9700, Angra do Heroísmo. You will be informed of the measures taken to fulfill your request.

Your personal data may only be shared with the Cloudbeds, for registration and management of reservations, or with the company Go Drive Rent, for the purposes of rent-a-car reservations, upon request from the guest. Therefore, your data is not shared with other entities than those indicated, and appropriate measures are adopted to protect and maintain data security and confidentiality of information.

However, the transmission of information via the Internet is not completely secure, and we cannot absolutely guarantee the security of information transmitted through our website.